FAQs

Frequently Asked Questions

Absolutely, we are insured with at least enough liability Insurance to do business with the city of Jacksonville.

We are able to provide you with a copy of our certificate of liability Insurance please understand that our insurance covers our liability only.

Cash and cards. Cash at the listed price and with cards there is a $10 Fee.

Yes. An electric blower keeps air in the unit the entire time, - if unplugged, it will deflate. We require an outlet within 751 of the unit and we will provide an extension cord.

Your 25% deposit is due at the time of securing your reservation and your final balance is due by the day of your event at the time of delivery.

We do require a 25% retainer fee (advanced payment) on all reservations. We require this payment be made with a credit card to secure all reservations. All retainer fees must be made using a major credit card or business check.

Under most normal circumstances, we do not charge a cleaning fee if the equipment is used as intended unless there is obvious abuse to our equipment. If any substances such as excessive dirt/mud, oil, soap, silly string, foam, glitter, confetti, etc. are found on our equipment when we arrive, we will change a damage/cleaning fee. Please be advised that we absolutely DO NOT ALLOW SILLY STRING in/on, or near our inflatables. Silly string damages the equipment. We charge a minimum damage/cleaning fee of $250 for any silly string found on our equipment. WELL WATER? Please be advised that we prefer to not hook our equipment up to well water. Sometimes the well water will stain the vinyl of the inflatables. We will change an extra cleaning IF your well water stains our equipment. The minimum damage/cleaning fee for well water stains is at least $250.When is my payment due?

Your 25% deposit is due at the time of securing your reservation and your final balance is due by the day of your event at the time of delivery.

Absolutely. We are insured with at least enough liability Insurance to do business with the city of Jacksonville.

We are able to provide you with a Copy of our certificate of liability Insurance. please understand that our Insurance Covers Curs liability only.